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Case studies - Pre-shipment Check

Project characteristics

Situation: a client ordered directly from a chinese trading company some electronics products and wanted to make sure its goods were conform to its requirement

Product: Digital Video Recorder for vehicule

Specifications: 4 chanels asynchronous video recording

Requirement from customer: Check function, packaging, accessories, marking, quantity, harddrive capacity

Skills needed: Electronics and IT engineering, good common sense

Client type: Importer based in Oceania

Volume ordered: 30 pieces for the first order

Estimated total value of goods: USD 30 000

Expected defect: accessories missing, function not working

Option chosen by client: inspection by western engineer

Operation duration: 1 man-day

Processus and actions operated to success

The goal of our client was to check the quality of his product before payment and shipment in order to be able to reject the order in case where it is not in accordance with his expectation.

The products were Digital Video Recorders for vehicule. Those devices are used as a black box in vehicules. They record on hard drive some video coming from different camera set up in different places in the vehicule (city bus mainly)

This kind of item required special skills to be inspected deeply: IT engineering, Electronics engineering, a good background in new technology, and a real comon sense in order to give a good feedback and a real added value.

We operate of course different test: starting with quantity check, visual check of the product, marking and labelling, function check.

We used the standard MIL-STD 105E and ISO 2859 tables. This standard is recognized internationally, especially in the import-export field.

Take a great number of pictures and note about the product in order to provide an efficient and detailed reporting.


Main difficulties faced on and solution

The main difficulties linked to this product was due to the fact that:

This was a technical product requiring a good common sens and some strong skills in IT, electronics and optic.
Our customer didn't provide us with any specific instructions regarding function check.

The trading company didn't have the material needed to check the product, hence we needed to bring ours.

There were so many functions, that it was important not passing trough one of them.

In order to meet the requirement of our client we particulary cared about:

Sending a western inspector specialized in electrical engineering: this way, we were quite confident in the fact that the job would be performed deeply and would not be a simple visual inspection.

Using our adapted electronics protocol specially established for electronics and electrical goods

Find out about the product we would check the day before the checking
Pricing
Advantages & Benefits

PRICING

€ 228 all inclusive

Western check: more than visual check, more feedbac, more adviceandn precisions
You get your report within 24H and can react asap
you keep pressur on your vendor
You can focus on your core business
You save Time, Money, Energy
* These fees are per man-day and covered: inspector salary, travel expenses, insurance, administration fees